What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    dprp disabled for this merchant

    Asked by mkhouzam on April 30, 2011 at 08:21 PM

    hi setup paypal pro using username , password and signature, test api successful, but when trying to make a purchase using form I get dprp disabled for this merchant.

    Page URL:
    http://www.jotform.com/mkhouzam/11195431295

    Screenshot
  • Profile Image
    JotForm Support

    Answered by liyam on May 01, 2011 at 12:58 AM

    Hello mkhouzam,

    The error "DPRP is disabled for this merchant" is a configuration issue with your Paypal website payments pro account. 

    You can either read the article on how to enable it on this link or you can go to their forum thread where you can ask for them to enable it on this link

    Otherwise, you can simply give them a call.

    If you have other questions or concerns, please do let us know.

    Thanks and warm regards.