Disabled form

  • Profile Image
    momajali
    Asked on June 17, 2020 at 08:48 AM

    Hello, my form is disabled, there are no fields asking for sensitive information, the fields ask for the following:


    Name

    Ingame Nickname

    Phone number


    Kindly advise

  • Profile Image
    Jovanne_A
    Answered on June 17, 2020 at 09:10 AM

    Hi @momajali, thank you for reaching out to us.

    We are currently reviewing your account, we will get back to you as soon as we have more information

    Thank you for your patience.

  • Profile Image
    Jovanne_A
    Answered on June 17, 2020 at 10:56 AM

    Hi, thank you for your patience.

    The account was suspended due to this form: 201683383722052 for offering a PUBG tournament and using a copyright logo.

    In order to reactivate your account, we need more details about your Organization/Company. Kindly provide more details on the following:

    1. The URL where your form is used.
    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.


    Send these proofs to reviewers@jotform.com with Thread #2394414 as your subject. We will let you know about the status of your account after a thorough review of your proofs.