What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All my forms have stopped sending me an email notification

    Asked by timhall65 on July 08, 2013 at 01:19 PM

    As of July 6th, all of my Jotforms have stopped sending me email notifications when a customer submits a form. Nothing has changed on my end. Please help!

    My Forms email
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    Answered by timhall65 on July 08, 2013 at 01:44 PM

    Also... when I TEST the notification email it says:

    "This email address is blocked by Jotform, please contact us."

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    JotForm Support

    Answered by Morian on July 08, 2013 at 02:35 PM

    Hi! 

    We apologize for the inconvenience but I have already removed your email from our bounce list, which was placed there due to some problem with our system. It has already been fixed so please try to make a test submission to verify. If there are other emails in your account that are having similar issue, please let us know. Thanks!