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VBHealthAsked on June 17, 2020 at 12:24 PM
I don't seem to be able to view forms anywhere? How do I view it from other PC's or mobile app?
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roneetReplied on June 17, 2020 at 1:02 PM
Here's how to view encrypted submissions
You will have to decrypt it by uploading the private key file provided to you when you enable encryption.
You need to download your encrypted key to view submissions
You can learn more about Data Encryption feature on this page https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
Thanks.
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VBHealthReplied on June 23, 2020 at 8:44 AM
This was downloaded on a different computer, I can find it to share or open it? Can you tell me how I would use this on a different computer - I use 2 of them one at home and on in my clinic
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John Support Team LeadReplied on June 23, 2020 at 9:37 AM
You can view the encrypted submissions provided that you have the private key.
Please find the private key first from the computer where it was downloaded, saved it to a thumb drive or a cloud drive if you have one. In that way, you can easily view the submissions on different devices you'll use.
Here's a guide on Where-Can-I-Find-the-Private-Key-After-Downloading-It.