How do I view Encrypted submissions?

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    VBHealth
    Asked on June 17, 2020 at 12:24 PM

    I don't seem to be able to view forms anywhere? How do I view it from other PC's or mobile app?

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    roneet
    Answered on June 17, 2020 at 01:02 PM

    Here's how to view encrypted submissions 

    https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them#How-Can-I-Decrypt-the-Data-from-the-Email-or-Through-the-Submissions-Page.

    You will have to decrypt it by uploading the private key file provided to you when you enable encryption.

    You need to download your encrypted key to view submissions



    You can learn more about Data Encryption feature on this page https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Thanks.

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    VBHealth
    Answered on June 23, 2020 at 08:44 AM

    This was downloaded on a different computer, I can find it to share or open it? Can you tell me how I would use this on a different computer - I use 2 of them one at home and on in my clinic

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    JohnRex
    Answered on June 23, 2020 at 09:37 AM

    You can view the encrypted submissions provided that you have the private key.

    Please find the private key first from the computer where it was downloaded, saved it to a thumb drive or a cloud drive if you have one. In that way, you can easily view the submissions on different devices you'll use.

    Here's a guide on Where-Can-I-Find-the-Private-Key-After-Downloading-It.