Fraudulent order

  • Logan McGuire
    Asked on June 17, 2020 at 1:52 PM

    I paid through your website and it was fraud is there a way to track where it went or get a refund

  • Lorenz JotForm Support
    Replied on June 17, 2020 at 2:46 PM

    Hi logan, 

    Would you mind providing us more details of what your query is? Do you mean that you've signed up on a form made in JotForm? If so, please provide us the form you're referring to. We'll have our review team check it and suspend the account behind that form if found guilty.

    Thank you.