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Truman_PaulAsked on June 17, 2020 at 2:50 PM
I would like to retain a copy please.
My user Name is
Truman_Paul
The form is
Divorce Manager Form 1
https://form.jotform.com/201684679963068
The other user is
carol.fennell
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Amjad_AReplied on June 17, 2020 at 4:35 PM
Hi there,
Thanks for contacting support!
I would be happy to transfer the form to another account but, I won't be able to retain a copy because you are on a basic plan with already having the maximum number of forms on the account (5), I only have the option to move the form without retaining a copy to retain a copy of the form you might have to upgrade your account.
Upgrade info: https://www.jotform.com/help/331-How-to-Upgrade-My-Account
I will be waiting for your response. -
Truman_PaulReplied on June 17, 2020 at 4:48 PM
I don't want a duplicate, just to send the form as above and keep the original.
I have deleted some forms to leave space if you have to duplicate.
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Truman_PaulReplied on June 17, 2020 at 5:28 PMOne of the forms is this one.
I dont want a duplicate, just want to keep it and send it?
Get Outlook for iOS
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Amjad_AReplied on June 17, 2020 at 6:10 PM
Hi there,
Thanks for your response.
Unfortunately, we don't have the option to keep the original and send it. We have the option to move it. In order to keep the original you will have to move a duplicate to the other account. Should I move the duplicate of the form to the other account?
Looking forward to your response. -
Truman_PaulReplied on June 18, 2020 at 2:40 AM
Yes please that will be fine.
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Ashwin JotForm SupportReplied on June 18, 2020 at 6:14 AM
I have cloned your original form and moved it to other account with username "carol.fennell". The URL of the cloned form is: https://www.jotform.com/form/201693118016348
Hope this helps.
Do get back to us if you have any questions.