Can you check on our renewal?

  • GoHire
    Asked on June 17, 2020 at 2:52 PM

    We recently got an invoice but I think we've recently paid. Can you check?

  • Eduardo_H
    Replied on June 17, 2020 at 4:40 PM

    Your account is currently under an active SILVER plan.

    Your last payment ($390) was made on April, 16h, 2020, and is valid until April 2021.

         

    If you want to check all your invoices please follow the steps below:

    1. Click on your profile image and then click your username to access your My Account page.

    Can you check on our renewal? Image 1 Screenshot 50


    2. Click the Billing tab.

    Can you check on our renewal? Image 2 Screenshot 61


    3. Scroll down a bit in the billing tab, and you should be able to see the Invoices section. Click on View to reveal your list of invoices.

    Can you check on our renewal? Image 3 Screenshot 72

    4. Click on the "view" link on each invoice to see their details.

    Can you check on our renewal? Image 4 Screenshot 83


    I hope that was helpful. Let us know if you need any further assistance.