We just had a customer report that our JotForms were full. Is the account locked? We emptied out quite a few yesterday. The account is under SDClassif

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    Asked on June 17, 2020 at 03:20 PM
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    Answered on June 17, 2020 at 04:50 PM


    I've checked your account and can confirm that it is not locked. Also, everything is below the limits, thus forms should be active and accessible without any issues.

    Please ask the customer to check and let us know if the issue still persists.

    Thank you!