I'd like additional information about Incomplete Submissions

  • spass1
    Asked on June 17, 2020 at 3:32 PM

    Incomplete Submissions appears to be a new feature - when are they created?  It states Form Responses which are saved but not submitted yet.

    I think the Save button was deprecated - how are submitters told to save & continue?  How do they re access an Incomplete Submission?


    1592422329Incomplete Submissions Screenshot 10

  • VincentJay
    Replied on June 17, 2020 at 5:27 PM

    Hi,

    If you're referring to this guide (https://www.jotform.com/features/save-and-continue/), we have updated it and make it more simple.

    1592428590dgdxe Screenshot 10

    The new Save and Continue feature is like the same version in the Card Form layout. Here's the guide: https://www.jotform.com/help/495-Setting-up-the-Continue-Forms-Later-Feature-in-Card-Forms

    You can check and test my demo form: https://form.jotform.com/201686670466059

    Please try to click the Save button to receive an email with continue form link.

  • spass1
    Replied on June 17, 2020 at 8:18 PM

    Thank you - I am testing the save & continue. 


    I did not see any link or information related to the Incomplete Submissions - can you provide a link to more information on what that is, when survey responses get a session id.  How can I make use of that information?

  • Jed_C
    Replied on June 17, 2020 at 10:52 PM

    Kindly check this guide https://www.jotform.com/help/227-How-to-Enable-Autofill-on-Forms for more information on the new save and continue feature.

    If that's not what you are referring to, please clarify. Looking forward for your response.