I'd like additional information about Incomplete Submissions

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    Asked on June 17, 2020 at 03:32 PM

    Incomplete Submissions appears to be a new feature - when are they created?  It states Form Responses which are saved but not submitted yet.

    I think the Save button was deprecated - how are submitters told to save & continue?  How do they re access an Incomplete Submission?

    1592422329Incomplete Submissions.png

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    Answered on June 17, 2020 at 05:27 PM


    If you're referring to this guide (https://www.jotform.com/help/97-Deprecated-How-to-Save-Forms-and-Continue-Later), we have updated it and make it more simple.


    The new Save and Continue feature is like the same version in the Card Form layout. Here's the guide: https://www.jotform.com/help/495-Setting-up-the-Continue-Forms-Later-Feature-in-Card-Forms

    You can check and test my demo form: https://form.jotform.com/201686670466059

    Please try to click the Save button to receive an email with continue form link.

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    Answered on June 17, 2020 at 08:18 PM

    Thank you - I am testing the save & continue. 

    I did not see any link or information related to the Incomplete Submissions - can you provide a link to more information on what that is, when survey responses get a session id.  How can I make use of that information?

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    Answered on June 17, 2020 at 10:52 PM

    Kindly check this guide https://www.jotform.com/help/227-How-to-Enable-Autofill-on-Forms for more information on the new save and continue feature.

    If that's not what you are referring to, please clarify. Looking forward for your response.