Kiosk Mode Refresh Form Error

  • TRybock
    Asked on June 17, 2020 at 5:01 PM

    I am testing my form in KIOSK mode bring completely offline.


    I am using the app on Apple


    The submission worked, but when I hit the REFRESH FORM button, I get an error message, but if I wait for the countdown, the form refreshes automatically.


    How can prevent this error from happening?

    Jotform Thread 2395727 Screenshot
  • Bert_A
    Replied on June 17, 2020 at 7:58 PM

    Hi there,

    Thank you for reaching out and my apologies for the inconvenience.

    Does the issue persist even after reinstalling the app?

    Please try opening the Jotform app with data/wifi disconnected to make sure the app loads as offline mode.


    Please give it a try and let us know how it goes.