password issues

  • Profile Image
    jennifer.havlick
    Asked on June 17, 2020 at 06:16 PM

    I have my sign on but there is something wrong with my password and the forgot password option isn't working.  


    trainingcomm@mnlegion.org is my sign on 


    I have a form people are using and I can't get to it

  • Profile Image
    Amjad_A
    Answered on June 17, 2020 at 09:28 PM

    Hi there, @Jennifer!

    Thank you for contacting support.

    I apologize for the inconvenience, please follow this guideline to reset your account password: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password


    If you are still having issues logging in, I have sent a new password reset link to your email address ltrainingcomm@mnlegion.org. Please check your email inbox and also the SPAM folder.

    Please let us know if you needed any further assistance.