password issues

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    Asked on June 17, 2020 at 06:16 PM

    I have my sign on but there is something wrong with my password and the forgot password option isn't working. is my sign on 

    I have a form people are using and I can't get to it

  • Profile Image
    Answered on June 17, 2020 at 09:28 PM

    Hi there, @Jennifer!

    Thank you for contacting support.

    I apologize for the inconvenience, please follow this guideline to reset your account password:

    If you are still having issues logging in, I have sent a new password reset link to your email address Please check your email inbox and also the SPAM folder.

    Please let us know if you needed any further assistance.