My form is in restore mode

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    igor.matos.13675
    Asked on June 17, 2020 at 09:34 PM

    I can't use my forms. It just says:

    This form is in restore mode please try again later.

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    Kiran
    Answered on June 17, 2020 at 11:30 PM

    The form https://www.jotform.com/form/201687845122659 you are referring to is associated with a different account igorferreiradematos. It seems that you have not logged into this account for long time which is why the account is changed to dormant.

    We have now activated your account and you may now login to the account to manage the forms. The form should be displaying normally.

    Please check and let us know if you need any further help. Thanks!