My form is in restore mode

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    Asked on June 17, 2020 at 09:34 PM

    I can't use my forms. It just says:

    This form is in restore mode please try again later.

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    Answered on June 17, 2020 at 11:30 PM

    The form you are referring to is associated with a different account igorferreiradematos. It seems that you have not logged into this account for long time which is why the account is changed to dormant.

    We have now activated your account and you may now login to the account to manage the forms. The form should be displaying normally.

    Please check and let us know if you need any further help. Thanks!