Why does the email content portion not match my form

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    Asked on June 17, 2020 at 09:34 PM

    When I make changes on my form (build), sometimes the changes show on the Email Content portion (settings>emails>notification/auto responder) but other times they aren't picked up. I have to go through each and make the same changes three times (or more).

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    Answered on June 18, 2020 at 01:40 AM

    When the Email Notification is customized it will not automatically update when the form is edited. To resolve the issue, please delete the Email Notification and create a new one. 

    How to Delete Notifications/Autoresponder

    Setting up Email Notifications