I please need urgent help with my form - everything has gone haywire after changing themes

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    VenessaW
    Asked on June 17, 2020 at 11:02 PM

    i please need help again, i changed the theme on my form due to accessibility issues, now colours are out , my matrix is out of line.

    o don't have proper borders, other colours are showing up between my matrix?


    i need to share this form in the morning before 8 am,  please please help to make it presentable?


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    VenessaW
    Answered on June 17, 2020 at 11:59 PM

    Hi Guys  HELLO I HAVE BEEN WAITING AN HOUR - I NEED URGENT ASSISTANCE PLEASE

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    ashwin_d
    Answered on June 18, 2020 at 04:15 AM

    Please note that you can take advantage of "Revision History" feature to revert your form to an earlier revision. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/294-How-to-View-Form-Revision-History

    I am not sure how you want to present your form but I cloned your form and tried to fix the layout issue. Please take a look at the following form and see if it displays the questions as expected: https://www.jotform.com/201691811557962 

    Feel free to clone this form in your account and the following guide should help you in form cloning: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Do get back to us if you need any other changes, and we will try to help you. 

    We will wait for your response.

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    VenessaW
    Answered on June 18, 2020 at 04:29 AM

    hi Ashwin-d,  i thought nobody id going to come to me rescue, it says i do not have access to view the form?


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    ashwin_d
    Answered on June 18, 2020 at 04:49 AM

    I am sorry for the trouble caused to you. I have changed the permission to public. Please try to clone form now and get back to us if you see any issue. 

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    VenessaW
    Answered on June 18, 2020 at 09:39 AM

    HI Ashwin


    I cannot import your clone of my document, it still says no authorization access!

    Please help me?

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    Basil_A
    Answered on June 18, 2020 at 10:25 AM

    Hi,

    Please try to clone this form, it should be possible for you to clone it.

    https://form.jotform.com/201694599963979

    Please let us know if you require further assistance.