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rellyskakesAsked on June 18, 2020 at 2:58 AM
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Ariel JotForm SupportReplied on June 18, 2020 at 4:36 AM
Hi,
Thank you for reaching Support.
Can you share the URL of the form you're having troubles with?
This usually happens when a user unknowingly created a form under a guest account.
You can clone the form by following this guide on How to Clone an Existing Form from a URL, and have a copy of the form under your account. Make sure you're logged in before you do so.
Please give it a whirl and if you need further assistance, please feel free to contact us.