Can’t open a form I created. It isn’t attached to my account

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    rellyskakes
    Asked on June 18, 2020 at 02:58 AM
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    Ariel_P
    Answered on June 18, 2020 at 04:36 AM

    Hi,

    Thank you for reaching Support.

    Can you share the URL of the form you're having troubles with?

    This usually happens when a user unknowingly created a form under a guest account.

    You can clone the form by following this guide on How to Clone an Existing Form from a URL, and have a copy of the form under your account. Make sure you're logged in before you do so.

    Please give it a whirl  and if you need further assistance, please feel free to contact us.