Failed submission due to Order ID is missing

  • Profile Image
    Asked on June 18, 2020 at 04:56 AM

    Hi team,

    Good day!

    I face an issue for the form I created.

    As I would like to test on the form availability, so I created an order form. Unluckily, when I submit the order form, it appeared ORDER ID is missing but I tried many times adjusting the setting inside still appears the same issue. Please advise me on how to solve this issue? Where is find the missing Order ID?

    References photo as below:


  • Profile Image
    Answered on June 18, 2020 at 07:49 AM

    I tested your form and was able to submit it successfully. You can see my test submission on your Submissions page.

    Everything looks good with your form. Can you please try to use a different browser?

    Please test with different browsers and let us know, if this helps.

    We will wait for your response.