No Autoresponse using SMTP

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    Asked on June 18, 2020 at 07:48 AM


    I cannot receive the Autoresponse when using SMTP (tried both SSL and TLS). I tried to use Jotform and it was successful.

    Can you please advise what will be my next step.

    Thanks a lot.

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    Answered on June 18, 2020 at 09:25 AM

    It seems that you are using gmail as your email client. Can you please try the suggestion in this guide and see if that helps?

    Also, try testing your SMTP credentials here and see if you will receive the test email.