Stop Reminder Emails

  • UnitedSpiritNordic
    Asked on June 18, 2020 at 8:39 AM

    How do we stop this - suddenly a form coming to one person over and over again - and we have not activated this at all .


    Kind regards

    Christine


    Jotform Thread 2397057 Screenshot
  • Anita_K
    Replied on June 18, 2020 at 9:36 AM

    Hi Christine,

    I apologize for the inconvenience. It seems like this is a scheduled reminder email.

    You can delete it, by navigating to the 'Publish - Email' section of your form builder, then selecting 'Schedule a  Reminder Email' and deleting the email that is there:

    Stop Reminder Emails Image 1 Screenshot 30

    Stop Reminder Emails Image 2 Screenshot 41

    I hope this helps. If the issue persists, please let us know which form this email may be related to.