Stop Reminder Emails

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    Asked on June 18, 2020 at 08:39 AM

    How do we stop this - suddenly a form coming to one person over and over again - and we have not activated this at all .

    Kind regards


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    Answered on June 18, 2020 at 09:36 AM

    Hi Christine,

    I apologize for the inconvenience. It seems like this is a scheduled reminder email.

    You can delete it, by navigating to the 'Publish - Email' section of your form builder, then selecting 'Schedule a  Reminder Email' and deleting the email that is there:

    I hope this helps. If the issue persists, please let us know which form this email may be related to.