Unable to create a FB signup form

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    jboitnott
    Asked on June 18, 2020 at 12:23 PM

    Hi there,


    I'm trying to follow the directions for creating a FB sign-up form, but it doesn't appear that the directions given in the blog post match up with what I'm seeing on the screen. The post says for me to press a "publish" button first, and there isn't one on my screen.


    What am I doing wrong?

    Cheers,

    John

  • Profile Image
    roneet
    Answered on June 18, 2020 at 01:40 PM

    Do you want to add a form to your Facebook page? or you want to build a form where you want to collect Facebook credentials?

    Unfortunately, you cannot collect login credentials in your form that is something against our terms of use.

    Looking for further information.

    Thanks.

  • Profile Image
    jboitnott
    Answered on June 18, 2020 at 01:45 PM

    I'm trying to add a FB sign-up form to my FB page, which is what the article I linked to you was about.


  • Profile Image
    Basil_A
    Answered on June 18, 2020 at 02:57 PM

    Hi,

    You can find the publish button within your form builder. Simply open the form that you would like to add to your Fb page and you will find the publish option as you can see below.

    1592506500publish.png

    Please make sure that your form does not collect any log in credentials or it will be suspended by our system as it is against our terms of use.

    Let us know if you require further assistance.