What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is wrong with Forms??

    Asked by doodlesville on July 08, 2013 at 04:31 PM

    I am not recieving forms submissions at all,,

    I hope this does not happen often or i will certainly not be using your service any longer

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    JotForm Support

    Answered by Morian on July 08, 2013 at 06:39 PM

    We're deeply sorry for the inconvenience but very recently, there was a problem with our system which has since been fixed by our engineers so you should be able to receive submissions now. I checked your email and it is not in our bounce list so there should be no issue regarding submissions. Thanks.

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    Answered by cbs on July 08, 2013 at 06:45 PM

    i have the same problem. In your systme i get the following error/popup: "This email address is blocked by Jotform, please contact us."


    please help.

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    Answered by pinoytech on July 08, 2013 at 10:18 PM


    Sorry for the inconvenience that may have caused. With regards to the issue, can you please open a separate thread with regards to your query and include the email address in your thread for us to check if your email address is in our bounce list?

    Thank you!