What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    In the free version, am I limited in how many customers can submit payment?

    Asked by jrojotty on July 08, 2013 at 04:45 PM

    I'm creating a registration form for a kids' tennis tournament.  Can my free form only receive 10 payments?  I expect to have around 30 or 40 parents register on my form and submit payment.

    registration form register
  • Profile Image

    Answered by pinoytech on July 08, 2013 at 08:13 PM

    Hi,

    On our FREE Basic account, it allows you only to received payments up to 10 per month. For more information, you can check our pricing page: http://www.jotform.me/pricing

    If you are expecting more that 10 payments, the best offer that we could suggest to you is by upgrading your account to PREMIUM.

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image

    Answered by cookiezombie on October 01, 2013 at 06:31 PM

    Does "per month" refer to the calendar month so on the first of every month the tally goes back to 0?  Or does it depend on when you registered?

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by guilledutra on October 01, 2013 at 07:16 PM

    Hi

    cookiezombie 

    could you open a new forum thread with your request http://www.jotform.com/answers/answer.php?

    Thanks