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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cannot receive emails!

    Asked by estela74mx on July 08, 2013 at 05:09 PM

    We are unable to receive the forms that our customers are submitting.  When I did the truobleshooting, it said that our email was blocked.

    Please help!


    Thank you,



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    JotForm Support

    Answered by Morian on July 08, 2013 at 07:26 PM

    Hi Estela!

    We are sorry for the inconvenience it may have caused. I have removed your email from our bounce list so you should be able to receive emails now. Please try to make a test submission to verify.

    Let us know if the problem persists. Thanks!