My account shows locked even after I reset it.

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    Asked on June 18, 2020 at 05:36 PM

    Can you please unlock my account I think the zaiper kept hitting it and I reset my password but when I log out and log back in it says my account is locked and I am forced to reset again.

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    Answered on June 18, 2020 at 08:43 PM

    I have checked your account and it currently has an active status. You should be able to log in to your account. Otherwise, If you are still experiencing any issues when trying to log in to your account, please let us know and give us more details.