Form showing differently on two mediums.

  • MarinLatinFoods
    Asked on June 18, 2020 at 5:49 PM

    Hi.

    I inserted our form here: https://www.jotform.com/form/201535106259046?language=en and it looks fine, however,
    when inserting the html code on my other website here: https://marindelaislaverde.com/contacts.html / click on "Send Resume," it looks terrible. See attached screenshot of both windows.

    I don't know how to fix this.

    ~ Paul

    Jotform Thread 2398376 Screenshot
  • Jed_C
    Replied on June 18, 2020 at 9:45 PM

    It looks like you have embedded the form using source code. It's possible that there were some script conflicts with one of your JS libraries. Can you try replacing it with iframe and see if that spacing and header is still present?

    Guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Looking forward for your response. 

  • MarinLatinFoods
    Replied on June 19, 2020 at 9:56 AM

    Thank you Jed, however, there is still one more issue.

    The title "Information Form" is smaller using the iframe compared to the other one. Please review the two links I provided in my first post.

    Thanks.

  • Lorenz JotForm Support
    Replied on June 19, 2020 at 10:51 AM

    Greetings,

    Please inject the following CSS codes into your form builder.

    @media screen and (max-width: 640px){

    #hearder_1{

    font-size: 1.714em !important;

    }

    }

    How-to-Inject-Custom-CSS-Codes

    Let us know if you need any further assistance. 

  • MarinLatinFoods
    Replied on June 19, 2020 at 12:26 PM

    Nothing changed.

    See: https://marindelaislaverde.com/contacts.html / click on "Send Resume,"
    ("Information Form"
     lettering is still smaller than the one in the link below)

    It should look like this: https://www.jotform.com/form/201535106259046?language=en

    ~ Paul

  • Lorenz JotForm Support
    Replied on June 19, 2020 at 12:38 PM

    Hi,

    I had a typo on the above code I provided, it's supposed to be #header_1 not #hearder_1.

    Please use the code below instead. 

    @media screen and (max-width: 640px){

    #header_1{

    font-size: 1.714em !important;

    }

    }

    Let us know how it goes.

  • MarinLatinFoods
    Replied on June 19, 2020 at 1:56 PM

    Much, much better.

    Thank you!