Can't add Stripe to form

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    endlesslove
    Asked on June 18, 2020 at 11:26 PM

    I'm building a donation form but Stripe is not connecting. The green button is simply spinning while saying Connecting. I've tried multiple times for over an hour.

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    Kiran
    Answered on June 19, 2020 at 02:03 AM

    Based on the your screenshot provided on the other thread, it seems that the issue is with the Stripe which is blocking your sign-in attempt. We request you to check with Stripe once in this regard. Also, you may try using mobile data to connect to your Stripe account to see if that helps.

    Please get back to us if you need any further assistance. We will be happy to help. 

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    endlesslove
    Answered on June 19, 2020 at 07:47 AM

    I can easily get into Stripe from any of my devices and on multiple WiFi's and mobile data too. Your program doesn't connect, it simply spins

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    IvayloK
    Answered on June 19, 2020 at 08:44 AM

    Can you please try to test with different browsers?

    In order to double check, you can also try the incognito mode (Ctrl+Shift+N).

    If the issue still persists, please check it with Stripe.

    Looking forward to your response.

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    endlesslove
    Answered on June 19, 2020 at 08:49 AM

    It worked on Edge because I don't have a popup blocker on it. That's why it didn't work on Chrome. Might help if you put a note there that it opens in new window!