What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We really apologize for the inconvenience that may have caused. Recently, Amazon made some changes about the bounces API which ending up hundreds of email addresses in our bounce list and your email address firstname.lastname@example.org is one of them. This issue is now fixed by our dev team and I've remove also the said email address of yours in our bounce list and it should be working fine now.
We would like to let you know also that we made some changes in our email notification by removing Sender Email feature and it is permanently disabled. Which means you can only change the reply-to address and you cannot change the sender address any more. In line with this, suggest you to check and change your current settings per screenshot.
For email Notification:
For Auto Responder:
If you need further assistance, do let us know.