What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    does not post my e-mail. The completed forms reach me.

    Asked by chelik on July 08, 2013 at 06:14 PM

    does not post my e-mail. The completed forms reach me.

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    JotForm Support

    Answered by EltonCris on July 08, 2013 at 10:16 PM


    I have now removed your email "chelik@hotmail.de" from the bounce list. You should now received email notifications normally.

    This issue happens due to some updates made by our email service provider, Amazon which affects some of the form recipient emails to end up in the bounce list. Anyway, it should be fine now.

    If you continue to encounter this problem, please let us know here. Thanks!