PayPal Checkout connection failed

  • Profile Image
    CentralParkPTA
    Asked on June 19, 2020 at 02:26 AM

    Hi,

    I have been using this I built form for the past year successfully and connected to PayPal for payments.

    I needed to make changes to the form for the new year. Once I made those changes, and calculation widgets, my connection to PayPal fails (even though it says it's connected!). I re-inspected all my widgets changes that they did not break the integration.

    I disconnected the PayPal integration and tried to reintegrate. Again, after successful connection to Paypal; Jotform still says connection fail! When I refresh the page or going back to main menu and back to the form, the connection to PayPal say "Connected!" but the form is not working.

    https://www.jotform.com/build/92245219558160

    Please help!

    -david 

  • Profile Image
    Sonnyfer
    Answered on June 19, 2020 at 04:39 AM

    Hi David - Apologies for the inconvenience.

    I tried sending a test submission to your form and was able to do so. I was redirected to PayPal page for payment.

    1592555926tesds.gif

    Could you please check again? I have also cleared your form cache as a precaution.

    Looking forward to your response.