Stripe Billing: Please exempt the tax on the Bronze plan that was purchased recently

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    elmorespca
    Asked on June 19, 2020 at 06:43 AM

    I just purchased the Bronze plan for Elmore SPCA Inc. and was charged 11.52 in sales tax. We are tax exempt. How do I go about removing this charge

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    roneet
    Answered on June 19, 2020 at 07:48 AM

    Please note that the tax is charged by the payment processor and not JotForm. Let me get in touch with our billing team regarding this and I'll revert.

    Thanks.