not all the email recipients are recieving the form once someone fills it out

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    dannyarnold
    Asked on July 08, 2013 at 07:17 PM

    not all the email recipients are recieving the form once someone fills it out

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    pinoytech
    Answered on July 08, 2013 at 10:35 PM

    Hi danny,

    We really apologize for the inconvenience that may have caused. With regards to the issue, I have check your form's email recipient and none of them in our bounce list and your mail logs also shows that the submission was successfully sent:

    Current Server: /var/log/jotform/amazonSES.log:[08/Jul/2013:19:54:57 -0400] 10763344857 AmazonSES Sent email to danny@plex.cc; billing@plex.cc; luu@plex.cc - MessageID:0000013fc0b5a59f-5093b590-ba7e-445a-a517-67ede9c0c274-000000 - RequestId:cb008c5b-e829-11e2-bd12-8ba32454f7b5

    Thank you!