Mobile responsive problem

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    cashunt
    Asked on June 19, 2020 at 10:45 AM

    Hi,


    Quick question I am trying to make my form responsive, however it is completely off on a mobile device.  With that said I went to your answer on jot form to go to "form layout" and hit "make this responsive" however that prompt is not there. Can you help me out with this, because we need to correct this asap. Thanks!

  • Profile Image
    Eduardo_H
    Answered on June 19, 2020 at 11:17 AM

    Hello @cashunt

    I believe the "make this responsive" is an old tool that has been deprecated. All Jotform forms nowadays are responsive by default.

    I could reproduce the error on my end when the form is embedded on this web page. (The original page displays without issues: https://www.jotform.us/form/90676293651162)

    Upon checking the form I found an empty Iframe Embed widget with Custom CSS code. This is possibly the cause of the issue.

    Please remove it and let us know how it goes.

    See image below:

    1592579682Screenshot.png