Dropdown: missing on Firefox but working on Chrome and Safari

  • Profile Image
    Enlighted_INC
    Asked on June 19, 2020 at 12:47 PM

    Hello

    What can be done to fix this?

    I created the form in Chrome on Mac, and then checked final outcome in different browsers.

    Firefox is missing arrows, and the box borders have changed color and style compared to the adjacent text box borders.

    Safari is really different.

    The images labeled Chrome are the desired effect.

    1592584794text box borders.png


    1592585136Chrome borders.png 2020-06-19


    1592585189Firefox text boxes.png


    1592585204Firefox Bad.png


    1592584996Safari Dropdowns.png

  • Profile Image
    Sam_G
    Answered on June 19, 2020 at 01:45 PM

    Hi Enlighted_INC,

    Thank you for contacting Support.

    Let me work on this and will update you on this ticket.

  • Profile Image
    Sam_G
    Answered on June 19, 2020 at 02:29 PM

    Hi Enlighted_INC,

    Thank you for your patience.

    I have tested your form on Chrome and Safari. It seems to work as expected.

    15925903776.19 safari.png

    I also tried it in Firefox and I was able to replicate the issue.

    15925904676.19 firefox.png

    I'll escalate this issue to our back-end team to check further. You will be updated here.