Password Reset on HIPAA Account

  • Helen Ciesielski
    Asked on June 19, 2020 at 1:41 PM

    Hi, I've had this problem before. I am locked out of my HIPAA account even after resetting the password. Will you please help? 


    Thanks,

    Helen

  • Richie JotForm Support
    Replied on June 19, 2020 at 2:06 PM

    I have removed the lockout in your account. Kindly try to reset your password if you have forgotten it by following this guide:https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    A reset instruction would be sent to your account's email address.

    Let us know if you need further assistance.