Account upgrade question

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    Asked on June 19, 2020 at 03:00 PM

    I'm currently using a free (starter) account. I got an email saying i've almost reached my submission limit of 100 submissions for the month. If I delete old submissions (which I was making to test my form), will they still count toward my monthly submission limit? 

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    Answered on June 19, 2020 at 04:10 PM


    By deleting old submissions, you can only free up Total Submission Storage that is 500 for free plan accounts. If you delete submissions, they still count toward your Monthly Submissions limit. Monthly submissions limit is automatically reset at 1st day of every month.

    Related guide: 

    Understanding Your Account Usage and Limits

    Hope this helps.

    Please let us know if you have any further questions.

    Thank you in advance!