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    Still not receiving forms through email!

    Asked by alimoexcursion on July 08, 2013 at 09:08 PM
    I received a response stating our email address alimoexcursion@yahoo.com was removed from the bounce list. We still are not receiving our forms through email. Please fix this!
    Page URL:
    www..alimoexcursion.com

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    JotForm Support

    Answered by EltonCris on July 09, 2013 at 12:14 AM

    Hi,

    Yes, they are not on the bounce list anymore. I just checked it again and they aren't there so it should now be fine. I have submitted a test again with your form and it went through fine according to the mail log. I would suggest to check that in your yahoo mail.

    /var/log/jotform/amazonSES.log:[09/Jul/2013:00:13:40 -0400] AmazonSES Sent email to alimoexcursion@yahoo.com - MessageID:0000013fc1a27e4f-c3f2c626-c447-495d-b082-70d977d5162b-000000 - RequestId:eee00296-e84d-11e2-8dec-9f9b94f9c445

    I would also suggest to clear your browsers cache and make a test with your form. If the problem still persist, feel free to let us know here.

    Thanks!