Need more information regarding use of Jotform and collecting of credit card information for customers!

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    Asked on June 19, 2020 at 04:34 PM



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    Answered on June 19, 2020 at 05:48 PM

    Hi there, @Marta!

    Thank you for contacting Support.

    There is not a way to collect Credit Card information through your forms, although you are using this information properly.

    Jotform does not allow having a form that collects sensitive credit card information, it violates the terms of use. Instead, please use our payment processors.

    For instructions on how you can set it up Payment processors, please use this guide as a reference — How-to-Enable-Payment-Authorization

    Please let us know if you have any additional questions.