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    Still need support with 20180236609

    Asked by breathforlife on July 08, 2013 at 09:50 PM

    Still need help with the above stated form. Some of the concerns were corrected earlier today but still problems persist. 

    In the "I am intererested in becoming a Firstaid/CPR Instructor" the last option states "none of the above" When this is selected it should direct the customer to the statement: "Your selection determined that you do not qualify to take this course.... Please contact BreathforLifeInc.....

     

    When the customer selects: 

    Shipped to Address that you will input on the Next Page (additional Charge ($20.00) the Manual shipping address should appear on the next page. Currently it doesn't appear. I hope this helps.

     

    Thanks for your help. Alfred

    next Selection charge selected
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    Answered by sidharth_kch on July 09, 2013 at 03:18 AM

    @breathforlife

    I checked your form conditions and see that the condition you have set for "none of the above" is to show "Choose cource date" which is working fine.

    Please change your conditions and your form should work fine.

    I have changed your condition to show the manual shipping address.

     

    Thanks,

    Sidharth

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    Answered by breathforlife on July 09, 2013 at 01:05 PM

    Let me reword my request as this does not seem to be understood. I tried to change the condition but it does not recognize it. 

     

    If a person selects 'none of the above in the list of choices it should read 'your selection determined that you do not qualify to take this course...please contact..... I tried to change this condition but for some reason it does not accept it. Thanks. Alfred

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    JotForm Support

    Answered by Welvin on July 09, 2013 at 02:46 PM

    Hi,

    It works on my end:

    Please try to clear your browsers cache. Also clear your forms cache by following this guide: How to Clear your Form Cache

    Or, basically you would need to also hide the "Choose course date" field? Let us know!

    Thanks

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    Answered by breathforlife on July 09, 2013 at 03:12 PM

    yes it works but the 'choose course date" is not supposed to appear if none of the above is selected. Thanks for your troubles. Alfred

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    JotForm Support

    Answered by Welvin on July 09, 2013 at 03:32 PM

    I see. Thanks for the clarification.

    I've made a fix to your form and added the conditional logic to hide the course date. Please kindly check and let us know for any issues.

    Thanks

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    Answered by breathforlife on July 09, 2013 at 04:14 PM

    The person who changed the form last night did not understand my request for the following. 

     

    In the section where it says:

    'As there are pre-course assignments for this program'

    There are three options: 

    Option one when selected should show a shipping address in the next page.

     

    Option two and Three should not show the shipping address which is now present in the next page. Are you able to fix that for me please. Option two and three do not allow for a shipping address.  Thanks

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    JotForm Support

    Answered by Mike_T on July 09, 2013 at 05:53 PM

    As far as I understood, you were referring to the "Manual shipping address" field. I have created an example with modified conditions:

    http://form.jotformpro.com/form/31896839337976

    Please feel free to Clone that form to your account. If you need any further assistance on this, please let us know.

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    Answered by breathforlife on July 09, 2013 at 06:32 PM

    Okay, that is excellent. Like the egyptian eye. I was thinking of tattooing one on my forehead.  

    Is it possible to prevent the date entry's from going to the bottom of the page. Cannot use the calendar as the scrolling bar does not allow the calendar to appear. Thanks.

     

    Could you review how to clone. Thanks

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    Answered by breathforlife on July 09, 2013 at 07:55 PM

    Are you able to address the last question I sent please. Alfred

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    Answered by breathforlife on July 09, 2013 at 10:07 PM

    In the form, check preview, ''I am interested in becoming a first aid instructor..."" the fist option has been chosen. Could you default it so no option has been chosen. Then the form works as it should. 

     

    How does one prevent the calendar features from being so low in the form. Alfred

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    Answered by breathforlife on July 09, 2013 at 11:04 PM

    I was able to correct the problem with the first option being selected by default. If you cannot correct the date issue it would be nice to receive a confirmation on that. Thanks

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    JotForm Founder

    Answered by aytekin on July 10, 2013 at 06:31 AM

    Can you open a new ticket about the calendar problem?

    http://www.jotform.com/contact

     

    So that we can open a bug ticket about it. Since this thread is about the other problem we cannot assign a bug ticket to it. 

    As a temporary solution you can enter some spacing below the form using the Free Text (HTML) field under Power Tools on the form builder.