How can I trouble shoot a widget if it's not working?

  • Profile Image
    Asked on June 20, 2020 at 03:38 AM

    For example, the widget Terms and Conditions link is not visible in the published version on my website, but I can view it in editing online mode. 

  • Profile Image
    Answered on June 20, 2020 at 06:23 AM

    Hello! I have checked your site and was able to see the terms link. Clicking on it took me to your terms page as well. Please find the screencast of my test below:

    1592648587Screencast 2020-06-20 15-45-47

    Sometimes, clearing browser caches resolve the issues. You can try clearing your browser cache as well. If this issue still persists, let us know.

    Also, if you think I missed anything or in case you're referring to something else, please feel free to let us know.

    Thank you!