Auto-deducting Money from Deactivated Account

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    Dheeraj Saraswat 
    Asked on June 20, 2020 at 07:37 AM

    Hi Jotform Team,


    You have deactivated my account few weeks ago and today you deactivated the money from my account.


    I want your clarification on it and plz return my money and unsubscribe for future transactions.

  • Profile Image
    Dheeraj Saraswat 
    Answered on June 20, 2020 at 07:42 AM

     Hi Jotform Team,


    You have deactivated my account few weeks ago and today you deducted the money from my account.


    I want your clarification on it and plz return my money and unsubscribe for future transactions.


    Thanks & Regards,

    Dheeraj Saraswat


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    JohnRex
    Answered on June 20, 2020 at 12:22 PM

    Hello Dheeraj - I just checked that the last payment has been refunded already in full. Please allow 3-5 business days for it to be reflected in your bank account.

    Let us know if you need further assistance.