Voice recorder widget: Not working on forms embedded on Wix

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    Asked on June 20, 2020 at 10:35 AM


    I am embedding the form with voice recorder in Wix website, using the code for Wix integration. I get the error "Could not access microphone: NotAllowedError: Permission denied"

    Can you look into this please?

    Thank you,


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    Answered on June 20, 2020 at 01:36 PM

    Let me conduct a few tests on my end and get back to you here shortly.

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    Answered on June 20, 2020 at 01:43 PM

    Thank you for waiting!

    I have tried this on my Wix demo site and was able to replicate the issue. I have tried several ways to embed the form (javascript, iFrame, URL) and the issue is still the same.

    Here's my test WixSite: https://fetigo.wixsite.com/2401458 (not working)

    While here's a non-Wix site: https://shots.jotform.com/johnrex/2401458.html (working)

    Based on my research, this is a known problem between Wix and some common browsers. It is not only happening in "microphone" but in "camera" as well.

    Here's a related support thread from Wix: How to allow access to the camera via chrome.

    Here's a request from a Wix user: Pass 'allow microphone;camera' parameters in sandbox iframe.

    In this Wix Support Documentation [Using iFrames to Display Visible Content on Your Site], you'll see an option wherein it says, premium sites are not sandboxed. You'll also see a list of limitations or restrictions in their iFrame feature. This means that it could work if you are using a paid account. However, I cannot give you any assurance if it will work or not because I only have a free account to test with.