Paragraph field is missing when I view my submission in PDF

  • Profile Image
    brice437
    Asked on June 20, 2020 at 12:03 PM

    Hi, when someone fills out a form I have created, they can see the paragraph text on the form however when I go to view the PDF submission it is not there.  Any reason for this?


    Thanks

    Brian

  • Profile Image
    Niko_N
    Answered on June 20, 2020 at 01:04 PM

    Greetings Brian,

    Are you referring to this form given below?

    https://www.jotform.com/201713664568258

    Please note that, when you make some changes in your form, they are not automatically adjusted in the corresponding PDF document. Thus, please go to the PDF editor and create a new PDF document that will include all the fields from your form. Please check instructions given below:

    You can also delete previous version to avoid confusion with a correct/updated version:

    Please give a try and let us know if the issue still persists.

    Thank you!