What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem - I do not receive the forms my inbox

    Asked by davibiel on July 08, 2013 at 11:31 PM

    Dear,

     

    I can not stand with so many errors JotForm.

    This time, my inbox comercial@maquinadecartao.com.br not getting the website forms www.maquinadecartao.com.br

    What is happening?

    Paid for a seviço that is constantly giving BUG.

     

    Urgently await answers!

     

    Clayton Leal

    www.maquinadecartao.com.br

    Page URL:
    www.maquinadecartao.com..br

    problem JotForm www
  • Profile Image

    Answered by dlengyel on July 08, 2013 at 11:39 PM

    Having the same problem...have not received any emails in over a day now. 

  • Profile Image

    Answered by gori-mathew on July 09, 2013 at 02:56 AM

    @davibiel

    Your email id "comercial@maquinadecartao.com.br" was in our bounce list. I have removed it and you should start receiving your submission emails.

    Request you to please do actual test submission on your form instead of clicking on "Test Email" of your notification.

    Please go through the article in the link below to avoid this from happeing again.
    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Let us know if you need further assistance.

    @ dlengyel I have already taken care of your issue in the other thread you had openned earlier.

    Thanks!