Problem - I do not receive the forms my inbox

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    davibiel
    Asked on July 08, 2013 at 11:31 PM

    Dear,

     

    I can not stand with so many errors JotForm.

    This time, my inbox comercial@maquinadecartao.com.br not getting the website forms www.maquinadecartao.com.br

    What is happening?

    Paid for a seviço that is constantly giving BUG.

     

    Urgently await answers!

     

    Clayton Leal

    www.maquinadecartao.com.br

  • Profile Image
    dlengyel
    Answered on July 08, 2013 at 11:39 PM

    Having the same problem...have not received any emails in over a day now. 

  • Profile Image
    gori-mathew
    Answered on July 09, 2013 at 02:56 AM

    @davibiel

    Your email id "comercial@maquinadecartao.com.br" was in our bounce list. I have removed it and you should start receiving your submission emails.

    Request you to please do actual test submission on your form instead of clicking on "Test Email" of your notification.

    Please go through the article in the link below to avoid this from happeing again.
    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Let us know if you need further assistance.

    @ dlengyel I have already taken care of your issue in the other thread you had openned earlier.

    Thanks!