What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    It seems it started again

    Asked by doodlesville on July 09, 2013 at 12:54 AM

    I seriously need this fixed

    I just found another form that i did NOT get email from

    will this ever end???

    email another form
  • Profile Image

    Answered by gori-mathew on July 09, 2013 at 03:02 AM

    Hi,

    I have checked your email"Doodlesville@gmail.com" and it is not in our bounce list, please check if your notifications are ending up in the spam.

    You can also check if the issue is still on by doing actual test submission on your form instead of clicking on "Test Email" of your notification

    Please go through the article in the link below to avoid this from happeing again.
    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

    Let us know if you need further assistance.

    Thanks.