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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I fix my autoresponder email?

    Asked by actualitymedia on July 09, 2013 at 01:35 AM

    On my form - Instructor Survey Form - the autoresponder emails stopped being delivered. I tried deleting and recreating an autoresponder email, to no avail.




    My username is actualitymedia



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    JotForm Support

    Answered by Morian on July 09, 2013 at 03:55 AM


    We apologize for the inconvenience. The recipient email in your notification email for that particular form was placed in our bounce list. I have manually removed it so you should be able to get emails now. Let us know if the problem persists, though. Thanks!