I want to cancel Silver package and refund the money back

Dear Sir.

May be I miss understand about your package that you suffer to me I'm so sorry because I beginner to make website and Application to use in my office so and I plan to use photo form that it have frame guide for my patient to take the photo to me I have many patient and vary to understand the process so I wish to make application to contact my patient and keep record by themself due to covid-19. So I want to money back and if I make sure your program support my work I'm interesting Enterprise option. But I want to know I can use demo form 30 days right. For support my decision to buy top option for your program

Pls Let me Know I can use it right

Best Regard

Dr.Mam

Hello Dr. Mam,

I can see that you have subscribed to the Silver monthly plan via PayPal.

Hence please cancel the subscription on your PayPal account. 

Please check this guide on how to cancel subscription on PayPal: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription 

The subscription ID that you need to cancel on your PayPal account is I-4S3W0AV3KCHB.

Once you have cancelled, please let us know so that we can process your full refund.

When your account is then downgraded to Free, you can continue using your form.

If you have any queries regarding Enterprise plans, you may please check this link: https://www.jotform.com/enterprise/