Submission limit warning

  • ITCSC
    Asked on June 20, 2020 at 9:40 PM

    There is a warning about the submission limit being reached, even though we're nowhere near said limit. 

  • Flavio_A
    Replied on June 20, 2020 at 9:48 PM

    Hi @ITCSC

    I have checked your account and it seems you have ran out of upload storage limit:

    1592703845Captura de Tela 2020 06 21 à Screenshot 10

    You can get rid of that warning by upgrading or deleting some of the submissions to your form, as it is the uploads (images, PDF etc.) that are making you surpass the quota.

    You could export your data before that, in case you want to keep it, by accessing your account, then Settings > Data:

    1592704036Captura de Tela 2020 06 21 à Screenshot 21

    Please let us know if you need any further assistance.