Numbers Fields on the PDF

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    kowannap
    Asked on June 20, 2020 at 10:22 PM

    I have a few questions in the form where the customer needs to enter a number.  I have the field on the PDF so that the answer to the question displays.  The PDF returns a blank instead of the number zero when the user enters zero on the form. Is there a way to have the zero display instead of a blank space?

    Question is on page 2 of the form and answer is on page 2 of the pdf

  • Profile Image
    Flavio_A
    Answered on June 20, 2020 at 10:40 PM

    Hi @kowannap

    Would you please let us know which form is that?

    We will be waiting for your response.

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    kowannap
    Answered on June 21, 2020 at 06:28 AM
    This is happening on all the forms.
    ...
  • Profile Image
    Amin_N
    Answered on June 21, 2020 at 10:51 AM

    Hi again,

    I've gone ahead and test-submitted your form "Clone of Custom Sales Funnel Guide" and I could see nothing wrong with my submission PDF report.

    We would be so much grateful if you could just refer to the exact field on your form that you're experiencing issue with so we can better assist you.

    We're patiently waiting for your response.

  • Profile Image
    kowannap
    Answered on June 21, 2020 at 11:28 AM

    I am  entering zero on the following question.

    How many people add items to the cart each month on average?

    Then I use the following field (calculated) on the pdf. This field is using the zero from the above question in the calculation. The field shows a blank instead of zero.

    {monthlyatc}

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    Amin_N
    Answered on June 21, 2020 at 02:42 PM

    Thanks for your clarification.

    I have been able to replicate the issue.

    Could you please allow me some time to closely look into this?

    I promise I will be right back the soonest I can.

    Your patience is most appreciated.

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    Amin_N
    Answered on June 21, 2020 at 03:05 PM

    I have been able to successfully resolve the issue by setting a default value to the said field as shown below:

    1592766334Screenshot_2020-06-21 The Easi

    Please give it a try and let us know how it goes.

  • Profile Image
    kowannap
    Answered on June 23, 2020 at 12:03 AM

    I tried it and it works now. Thank you.