I just received a payment but I didn't received a submitted order form

I just received a payment but I didn't received a submitted order form

As per checking you have Incomplete Payments within your form, https://www.jotform.com/submissions/201717693101146.

How-to-View-Incomplete-Payments-in-Submissions-Page

Please make sure that you have IPN enabled within your PayPal account so it can notify JotForm that a payment has been successfully completed.

Paypal-Incomplete-Payments-FAQ

The payment should be "completed" because I received the funds.
...

Why did I have to go into the system to manually complete the payment when
the customer already did?
...

Since you have already received the funds in your PayPal account so make sure to enable the IPN to avoid getting such issues.

Guide: https://www.jotform.com/help/276-How-to-Enable-IPN-on-your-Paypal-Account

Please check out our Paypal FAQ page to learn how to enable IPN in your Paypal account http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

Let us know how it goes.

Thanks.