Again, forms will not show up in our folders.

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    Asked on June 21, 2020 at 06:38 AM

    Yesterday you were kind enough to fix the folder problem ie forms are not staying linked to the folders.  they do not show up when the folders are clicked.

    could you kindly go into our account and correct this again please.


    Pat Gentile

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    Answered on June 21, 2020 at 11:25 AM

    Hi there, Pat!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience you may have encountered.

    Kindly note that our developers are now aware of this issue, hence, please expect a very soon solution.

    Your patience and understanding are most appreciated.

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    Answered on June 21, 2020 at 12:56 PM

    Hello Pat - As advised by our devs, the issue has been fixed now. Please try logging out and log in again to your account to check.

    We suggest clearing your browser's caches if forms are still not shown on folders, then try again.