The "View Form" button returns the 404 error page.

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    Asked on June 21, 2020 at 08:09 AM

    Hi, I have two active forms right now, screenshot attached. When I click on "view form" I get the error message.

    This started from today, it was not a problem before. Please help.

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    Answered on June 21, 2020 at 12:04 PM

    Hi there, @pacificaikido!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience you may have encountered.

    Kindly be informed that I've been able to replicate the issue, therefore, I've successfully escalated it to our developers to look into. Once we hear back from them, we will instantly update you via this support ticket.

    Your patience and understanding are most appreciated.

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    Answered on June 22, 2020 at 08:51 AM


    I checked your form settings which you mentioned. The "Form Settings" of your forms is disabled. If you make it "Enable", your forms would be active and you would not see.

    If you have any other questions, please feel free to ask.

    Have a good and safe days.

    1592830279Screen Shot 2020-06-22 at 15.5